Bringing a new Energy
to the Digital Transformation
Our vision about energy global trends
to allow and support your digital transition
Time to create a new definition of energy
2020 highlighted several challenges at the most diverse levels for organizations and
companies in the energy sector were no exception.
The global renewable energy focus, as well as all cultural changes (and their impact on
demand patterns), led to the emergence of modernization and acceleration of innovation
processes to generate new opportunities and new business models.
But we're facing big opportunities too
Customer
Engagement
Feedback analysis;
Insights on Customer Data;
Customer Journey Analysis;
Smart
Products
Smart Energy;
Digital Twin Technology;
Internet of Things Solutions;
Blockchain and Smart Contracts;
Artificial
Intelligence
Complex Demand Forecast;
Grid Optimization;
Predictive Maintenance;
Conversational AI;
Front-to-back
Digitization
Fully Digitized processes such as Order Processing;
Chatbot, Web Agents and VPAs;
Automate everywhere!
Data
Strategy
Data as a Critical Asset;
Data as a Service;
Data Privacy and Security;
Data Governance: Foster a Data-driven Culture;
Innovation and
Agile Delivery
Nurturing Innovation and Culture change;
Innovation Roadmaps;
Customer-centric approaches;
Data Science Delivery;
Discover how we can support your digital transition
How can we make an impact
in Customer Engagement?
From a laggard to innovative approach
Time to move
away from laggard
and traditional Energy
Consumerization of IT and data democratization
Evaluate servicing feedback metrics (NPS & CSAT) to reduce customer churn rate
Digital channels, smart apps and Internet of Things solutions
Energy as a Service
Rethink processes, products and services
Integrating new approaches such as Smart energy, Digital Twinning of Assets, The Energy of Things solutions
Processes automation and IoT to improve from Manufacturing to Operations
Smart Supply Chain and Network
Salesforce Effectiveness with the right tools and strategies
And an innovative
approach
Energy P2P Networks and new business models to meet customer needs with lighter/adaptative solutions
Insights from customer data
to deliver truly personalized experiences at scale (increase engagement, satisfaction, retention levels and improve revenues and margins)
Feedback from speech and text analysis (Entity extraction, sentiment analysis, summarization)
Access and understand consumer patterns from smart grids to build, outline, and provide relevant business models and tailored solutions
Discover how can we make an impact
in other key subjects
Download our complete vision to discover all the opportunities for energy industry sector
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