Our vision about pharma and medtech current outlook
and global trends to support your digital transition
The pandemic has brought new challenges to the pharmaceutical sector, demanding immediate and efficient responses at competitive costs. Data Analytics and Artificial Intelligence solutions have been excellent allies in the sector in recent times and have meant greater process automation, decisive predictive insights and strategic and intelligent decisions.
The path of Digital Transformation is now urgent, with the aim of providing innovative, efficient and people-centered solutions to stand out from the competition and be able to provide effective responses.
Engagement
New business models to meet patient needs;
Feedback Analysis;
Insights from Patients data;
Digital engagement Platform;
Digital Services and Planning tools for Healthcare providers;
Supply chain optimization;
Care delivered through digital channels and IoT devices;
Personalized treatments baseline;
Customers Data Control;
KYC Bots;
Sales force Effectiveness;
Stock Automation;
Automate everywhere!
Data as a Critical Asset;
Data as a Service;
Data Privacy and Security;
Data Governance: Foster a Data-driven Culture;
Nurturing Innovation and Culture change;
Innovation Roadmaps;
Customer-centric approaches;
Data Science delivery;
Consumerization of IT and Data Democracy
Evaluate servicing feedback metrics (NPS & CSAT) to reduce customer churn rate
Digital channels, smart apps and digital point of care
Omnichannel Chatbots, virtual agents and 24/7 virtual care
Rethink processes, products and services
Customer Journey continuous improvement along the new business models and patient expectations
Salesforce Effectiveness with the right tools and strategies
Smart Supply Chain and Network
Research and Development through big data, genomics/proteomics and collaborative research data
Digital Engagement Platform engaging both patients and doctors
Empowering patients by owning their health data assisting with education, self-monitoring care and lifestyle management tools
Feedback from speech and text analysis (Entity extractions, sentiment analysis, summarization)
Access and understand health parameters and emotional clues data from smart devices to build, outline, and provide relevant moments and personalized marketing
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