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A light on the insurance area

Our insight into global trends for insurers, smart products and how to leverage your digital transition

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Insurance Sector:

the Future is Now!

Insurance companies need to leverage operations based on accurate information in order to know their customers and reduce risks.

This is why Data Analytics and Artificial Intelligence solutions are becoming key players for the sector, providing profitability, flexibility and knowledge.

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But there are great opportunities

Customer Engagement

Feedback analysis;

Insights on Customer data;

Flexible, personalized products;

Customer journey analysis



Fully Digitized processes such as Claims and Underwriting;

Insurance Buddy, Digital agents and advisors, VPAs;

Contact Center and WFO



Conversational AI;

AI driven quote prices;

Fraud Detection;

Claims Decision



KYC Bots;

Invoice processing;

Institutional and Compliance Reporting;

Automate everywhere



Data as a Critical Asset;

Data as a Service;

Data Privacy and Security;

Data Governance: Foster a Data-driven culture

Innovation and

Agile Delivery

Nurturing Innovation and Culture change;

Innovation Roadmaps;

Customer-centric approaches;

Data Science delivery

Discover how we can support your digital transition

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How can we improve the relationship with the Customer and create new sales opportunities?

From a laggard to innovative processes

Time to move away from laggard and traditional

Consumerization of IT and Data Democracy

Evaluate servicing feedback metrics (NPS & CSAT) to reduce customer churn rate

Digital channels, inteligent apps, website and social networks

Omnichannel chatbots and whisper agents

To a differentiated insurance

Personalized, flexible products

On demand insurance

Telematics insurance and personalization with IoT

Engagement rewarding

Insurance buddies

with smooth transition to web agents and advisors when needed

And an innovative


InsurTechs, Digital Brokers and new business models to meet customer needs with lighter/adaptative solutions

Insights from customer data

to deliver truly personalized experiences at scale

Feedback from speech and text analysis (Entity extractions, sentiment analysis, summarization)

Access and understand health, car, location or other parameters from smart devices to refine Insurance personalization or to prevent Insurance claims with proactive actions

Discover how can we make an impact

in other key subjects

Download our complete overview to discover all the opportunities for the insurance industry

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